Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brooks Hedgepeth

Brooks Hedgepeth

May 7, 2024

5  out of  5
rating by Brooks Hedgepeth
"Great staff. Friendly on the phone, every time I call. Been with this branch for over a decade. Awesome rates for Hampton roads. If you leave a message they return the call that business day. Have been really great with my life insurance policy. Don't settle for less call Brian he will get you covered. Very knowledgeable on rates. I have purchased a few automobiles, they have had my insurance on time to drive off the lot with in minutes. Go beyond for service on rentals, collision problems etc. 100 percent customer satisfaction. Never had a problem. Everyone (friends) that asks about insurance I send them to Stephanie Langkil. Also I have been with Geico , progressive, they're always slow, slack and you never know who's on the other line. Also the premiums were out of this world. Best decision I ever made was State Farm. Also the phone app is legit. Never had a problem with paying my bill,"
We responded:
"Brooks, your loyalty and positive feedback mean the world to us! We're thrilled to hear about your satisfaction with our rates, service, and the convenience of our phone app. Thank you for trusting us with your insurance needs for over a decade. We're here for you whenever you need assistance. - Stephanie Langkil - State Farm Insurance Agent, Suffolk, VA"
Profile photo of Renee Whitley

Renee Whitley

May 6, 2024

5  out of  5
rating by Renee Whitley
"Wonderful group of people! They all have been extremely helpful! Made switching easy and lowered my rates!! Definitely recommending to everyone I know!!"
We responded:
"We love seeing reviews like this, Renee! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Ella Benson

Ella Benson

April 8, 2024

1  out of  5
rating by Ella Benson
"What a disappointment."
We responded:
"Hi Ella. We are sorry that you are disappointed and didn't get the outcome you'd hoped for. If you have any questions in the future that we can be of help with, please reach out to our office. "
Profile photo of DA F

DA F

March 2, 2023

5  out of  5
rating by DA F
"Fantastic customer service, Stephanie and her team go above and beyond to help me with my insurance needs. Highly recommend her!"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Mindy Covington

Mindy Covington

March 2, 2023

5  out of  5
rating by Mindy Covington
"Stephanie and her Team are amazing. They take the time to explain why you are paying a certain amount."
We responded:
"Mindy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Pat Cray-Hollis

Pat Cray-Hollis

May 15, 2022

5  out of  5
rating by Pat Cray-Hollis
"I have been with State Farm for 13 years. Highly recommend"
We responded:
"Thank you, Pat, for the amazing review! Our team works hard to provide a great insurance experience in Suffolk and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Davida Wiggins

Davida Wiggins

April 30, 2022

5  out of  5
rating by Davida Wiggins
"Brian Hall is my agent at stephanie Langkils office in virginia. brian has been exceptionally helpful with all my concerns and reassured me i was in good hands altho it wasnt allsate . lol they were even better. i was given a qoute that assured me protection for my car and home . Courtney Degroat is very pleasant and helpful with inofrmation when i need her. i apprecite great customer service and glad to know i have a great team working with me. ty Daida Wiggins"
We responded:
"Hi, Davida! Thank you for the shoutout for Brian and Courtney! They are a vital part of the team and we appreciate how much they care about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And...thank you for being the BEST part of State Farm!"
Profile photo of Barbara Mitchell

Barbara Mitchell

August 2, 2020

5  out of  5
rating by Barbara Mitchell
"I enjoyed representation of this company before my Stephanie and will remain a customer for life"
We responded:
"Thank you so much for the kind words Barbara. We appreciate you!!"
Profile photo of Adele Langkil

Adele Langkil

April 15, 2020

5  out of  5
rating by Adele Langkil
"I recently moved all my insurance to Stephanie Langkil’s State Farm Insurance Agency. From the first telephone call Stephanie was eager to answer all my questions and find the best deal for me. She wrote multiple policies that day. Afterwards when I had follow up questions she didn’t hesitate to return my calls. One program that she convinced me to try was the “Safe and Save”. I was reluctant at first, but it actually makes you more conscientious about your driving. When my policy comes up for renewal I can’t wait to see my savings. If you are looking to make a move or are looking to purchase insurance give Stephanie a call. You won’t be disappointed."
We responded:
"Your kind words mean a lot Adele! Thank you for trusting us :-)."
Profile photo of Sherry Byrd

Sherry Byrd

April 14, 2020

5  out of  5
rating by Sherry Byrd
"We switched our Insurance to State Farm this year. We have Personal Auto, Commercial Auto, Homeowners, General Liability and Workman’s Comp Insurance with Stephanie Langkil’s Office in Suffolk. Stephanie goes above and beyond for her customers. We could not be more pleased with Stephanie and her staff’s Professionalism and Knowledge for the Insurance business. I would highly recommend State Farm and Stephanie Langkil for all your Insurance needs. Nichole And Wayne Boswell Tidewater Sealcoating and Paving"
We responded:
"Thank you so much for the kind review! I'm glad we could save you a ton of money :-)."
Profile photo of Cheryl Melton

Cheryl Melton

January 16, 2020

5  out of  5
rating by Cheryl Melton
"Best Insurance Agency Around!! 5 Star Service!!"
We responded:
"Thank you for believing in us!"
Profile photo of Jenalee Smith

Jenalee Smith

November 25, 2019

5  out of  5
rating by Jenalee Smith
"I just got off the phone for information on homeowner’s insurance and I am already thoroughly impressed by this agency! The agent answered every question. Excellent customer service."
We responded:
"So glad we could hep Jenalee!!!! We appreciate you. :-)"
Profile photo of William Medina

William Medina

August 10, 2019

5  out of  5
rating by William Medina
"I've unfortunately have had to make a few claims through them and they have always made the process as easy and painless as possible. Always attentive and caring. Keep up the good work!"
We responded:
"Thank you for such kind words Mr. Medina!"
Profile photo of e inman

e inman

August 6, 2018

5  out of  5
rating by e inman
"Great customer service.."
We responded:
"Thank you for the 5* review!"